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Service packages

tailored to your needs

Smooth production thanks to customized service packages

Our Zeppelin Systems service packages offer predictable costs and ensure a smooth production process. Our service experts support you not only in emergencies, but already during ongoing operations. Through proactive planning of all routine maintenance tasks and optional remote diagnostics, we minimize the risk of failures and maximize system availability. Our technicians analyze your system, identify optimization potential, and, for example, check your spare parts inventory to ensure ideal stock levels.

Benefit from service contracts tailored precisely to your plant – for reliable system support and maximum efficiency. Your key advantages with our service packages:

Production reliability:

Regular maintenance ensures that your system and components remain in optimal condition at all times.

Reduced downtime:

Unplanned downtimes are always frustrating – but with our service contracts, they can be minimized significantly..

Efficient system support:

With decades of experience, we know exactly where to look and provide valuable recommendations to extend the life of your system – across its entire lifecycle.

Increased system availability:

Tailored service packages help ensure smooth and efficient production in the long term.

Cost reduction through preventive maintenance:

Unexpected downtimes can be costly. With regular maintenance and repair services, we help you avoid such issues. We offer various maintenance and service contract models – all at predictable costs.

Our advantages for the industry

Our all-round service concept – complemented by effective customer training, reliable spare parts supply, and efficient site management – ensures that your system maintains its long-term competitiveness.

1.

Expertise and experience

With more than 70 years of experience in engineering and operating bulk material systems, we set the standard – and you benefit from it.

2.

Fast access to experts and spare parts

When time is of the essence, our experts are ready to assist remotely. And our spare parts team provides in-stock components within 24 hours.

3.

Warranty on service and parts

Whether Zeppelin components or third-party parts – there is no more convenient way to get the right spare parts, all in top original quality. Only genuine parts give you the assurance that they are a perfect fit for your system components.

4.

In-depth system knowledge

We bring out the best in your systems and offer comprehensive optimization services for your existing plants. Whether it's modifications, performance upgrades, or the elimination of capacity bottlenecks – solutions from Zeppelin are always engineered for your success.

May we assist you in finding the right solution?

Your system is unique? So are our service contracts!

In addition to repair services, spare parts management, remote support, and condition monitoring, Zeppelin Systems also offers various service models for plant maintenance—such as preventive inspection and maintenance:

Basic Package

Basic Package

Preventive inspection: Functional checks and condition monitoring of your Zeppelin components at defined intervals. We provide detailed inspection protocols to support proactive planning and help prevent downtime. Minor repairs are included—keeping you on the safe side.

  • Regular inspection of the general condition of the system and components, as well as electrical, pneumatic, and hydraulic functions, based on the Zeppelin checklist
  • Detailed inspection report with repair or maintenance recommendations, if necessary
  • Spare parts inventory recommendations
Advanced Package

Advanced Package

Preventive Maintenance of Your Zeppelin Components
To ensure maximum system availability, we replace defined parts proactively based on operating hours and system condition. This package is complemented by a performance check and calibration of components, including corresponding optimization.

  • Preventive replacement of specified components using original Zeppelin spare parts
  • Maintenance in accordance with the Zeppelin operation and maintenance manual to enhance safety for personnel, machinery, and the system
  • Extended service life and reduced risk of failure thanks to maintenance performed by professional, certified service technicians
Premium Package

Premium Package

Customized Service Package Tailored to Your Needs
Our service portfolio includes a wide range of offerings, which we tailor specifically to your requirements after a thorough needs analysis. These may include:

  • Process check and optimization
  • Scale calibration, technical check/assistance
  • Customized training and education packages
  • Spare parts consulting
  • Additional options available upon request

Need more details? Our contact person will be happy to assist you

Customer Services Center

Mon. - Tue. from 07:00 - 17:00 / Fri. from 07:00 - 16:00

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